Contact Us

We're here to help with questions, technical issues, or feedback about misskissing.com.

While this platform is designed for complete anonymity, we understand you may need support or wish to share your thoughts.

For general inquiries, technical support, or privacy concerns:

support@misskissing.com

Response Time: We typically respond within 2-3 business days.

Note: Since we collect no personal data, we cannot provide account-specific support or content deletion requests. All farewells are permanent and immutable.

We welcome inquiries about:

• Technical Issues: Bugs, errors, or platform malfunctions
• Privacy Questions: How we handle data and protect anonymity
• Platform Philosophy: Understanding our design principles
• Usage Guidance: How to write and publish farewells
• Feature Suggestions: Ideas for improving the platform
• Press & Media: Interviews or media coverage requests

Due to the platform's core design principles, we cannot:

• Delete or Edit Farewells: All content is immutable once published
• Identify Authors: We collect zero personal data and cannot link farewells to individuals
• Provide Account Recovery: There are no accounts on this platform
• Remove Ripples: The Rippling Heart interactions are permanent
• Track Individual Users: We do not have analytics or user tracking

⚠️ Important: If you need content removed for legal reasons (copyright violation, illegal content, court order), please include specific details and legal documentation in your email.

Email Privacy: When you email us, your email address becomes visible to us. This is necessary for communication.

How We Handle Contact Data:

• Email addresses used solely for responding to your inquiry
• Not shared with third parties
• Not used for marketing or newsletters
• Deleted within 90 days after inquiry resolution (unless legal retention required)

Anonymous Feedback: If you prefer to remain anonymous, you can use a temporary email service (e.g., ProtonMail, Guerrilla Mail) when contacting us.

• General Inquiries: 2-3 business days
• Technical Issues: 1-2 business days (priority for critical bugs)
• Privacy Concerns: 1-2 business days (high priority)
• Legal Requests: 3-5 business days (requires documentation review)

We operate on UTC timezone. Response times may vary during holidays or high-volume periods.

You may find answers to common questions in these resources:

• About Page - Platform philosophy and design principles
• Privacy Policy - Data collection and privacy practices
• Terms of Service - Content rules and user responsibilities
• Writing Guide - How to write and publish farewells